Practice the conversation before it’s real.
AI characters that talk, push back and react like your customers, candidates or teammates. Your team rehearses risk-free and shows up ready for the moment that matters.
Personalize it in seconds.
Pick the scenario, your brand and the level. This is how your team’s experience could look.
Your brand color
Choose a scenario
Level
Language
Preview
Interactive roleplaysEnglishIllustrative preview: your experience is built with your processes and your content.
Scenarios you can create.
- 01
Difficult customer
An upset customer wants a fix now. Listen, calm them down and solve it.
02Consultative selling
Uncover the need, handle objections and close with confidence.
03Feedback to your team
Have a tough conversation with empathy and clarity.
04Online support
Resolve tickets and chats in your brand’s voice.
05Job interview
Prepare candidates or interviewers with real questions.
06Financial advice
Explain complex products without losing the customer.
Conversations that feel real.
Characters with personality
Every character has a backstory, a mood and their own objections. No two conversations are the same.
Voice or text
Speak out loud or type: your team practices the way they actually work.
Instant feedback
At the end, each person sees what went well, what to improve and how they came across.
Your criteria, your rubric
Scored on what your company considers a great conversation.
From your idea to the experience in three levels.
- Level 1
Tell us or upload your content
A procedure, a manual, a sales script or just an idea. O-Lab AI starts from what you already have.
- Level 2
O-Lab AI builds it
It generates scenarios, characters, decisions and assessment criteria with your brand and your vocabulary.
- Level 3
Your team plays and learns
Everyone practices at their own pace, gets instant feedback, and you see real progress.
Explore other worlds
Which conversation should your team practice?
Tell us the challenge and we’ll show you a roleplay built on your case.